Privacy and Text Messaging

Click Here: Privacy Policy

Supportive Financial, LLC (“SF”) recognizes that our relationships with current and prospective clients are based on integrity and trust. We work hard to maintain your privacy and to preserve the private nature of our relationship with you. We place the highest value on the information you share with us. We will not sell your personal information.

We want our clients to understand what information we collect, how we use it, and how we protect your personal information.

Why We Collect Your Information

We gather information about you so that we can:

• Help design and implement the investment and financial planning related services we provide you; and
• Comply with the Federal and State laws and regulations that govern us.

What Information We Collect and Maintain

We may collect the following types of “nonpublic personal information” about you:

• Information from our initial meeting or subsequent consultations about your identity, such as your name, address, social security number, date of birth, and financial information;
• Information that we generate to service your financial needs; and
• Information that we may receive from third parties in connection with the services we provide you.

What Information We Disclose

We are permitted by law to disclose nonpublic personal information about you to unaffiliated third parties in certain circumstances. SF may disclose client's nonpublic personal information: (1) to individuals and/or entities not affiliated with SF, including, but not limited to third-parties that assist in the supervision or management of your account(s) (i.e., sub-advisers, account custodian, record keeper, attorney, etc.); (2) to service providers contracted by us in order for us to perform the duties in furtherance of the client's engagement with SF (i.e. client management systems, archiving technology vendors, cloud service providers, etc.); (3) to your authorized representative or power of attorney; (4) when we receive your prior consent; (5) in connection with a proposed or actual sale, merger, or transfer of all or a portion of our business; and (6) as otherwise permitted to do so in accordance with the parameters of applicable federal and/or state privacy regulations.

In the event that SF has a change to its client privacy policy that would allow it to disclose nonpublic personal information not covered under applicable law, SF will allow its clients the opportunity to opt-out of such disclosure.

How We Protect Your Personal Information

Privacy has always been important to SF. We restrict and limit access to client information only to those who need to carry out their business functions. We safeguard client information by preventing its unauthorized access, disclosure, or use. We maintain physical, electronic, and procedural safeguards to protect your confidential personal information. Arrangements with companies or independent contractors not affiliated with SF will be subject to confidentiality agreements.

Text message opt-in data and consent are not shared with any third parties (including subsidiaries and affiliates). 

Former Clients

Even if we cease to provide you with financial services, our Privacy Policy will continue to apply to you, and we will continue to treat your nonpublic personal information with strict confidentiality. We maintain all records regarding all former clients for the retention period required by law.

Contact Us

Clients are encouraged to discuss any questions regarding privacy policies and procedures directly with Nicholas Scheibner, Chief Compliance Officer of SF. Please contact Nicholas Scheibner at 201-581-0002.

Click Here: SMS Terms and Conditions

Supportive Financial, LLC SMS Terms & Conditions

1. Program Description: The types of messages we send are for Customer Care, Marketing, and Account Notification.

2. Frequency: Message frequency will vary depending on your account activity or updates.

3. Opt-out: You can cancel SMS service at any time. Just reply STOP to us, we will send a message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

4. Help: If you are experiencing issues with the messaging program you can reply with the word HELP for more assistance, or you can get help directly at nick@supportivefinancial.com.

5. Interruption: Carriers are not liable for delayed or undelivered messages.

6. Cost: As always, message and data rates may apply for any messages exchanged with this number. If you have any questions about your text or data plan, contact your phone provider.

7. Privacy: If you have any questions regarding privacy, please read our privacy policy.